Debbie has compiled this list of helpful links to aid your team with everything from online training to client payment solutions:
American Animal Hospital Association – Excellent resource for quality practice guidelines, information on accreditation and patient care guidelines
American Veterinary Dental College – Source of excellent veterinary dental care information for veterinary team and clients
American Veterinary Medical Association – Information to support the veterinary team professionally including medical guidelines and self-care
Beyond the Crown – Mary Berg, RVT,VTS dentistry – In house team training available on dental procedures, equipment maintenance, radiograph positioning. Excellent trainer!
BusinessBalls.com – Excellent free resource for business owners and managers. Training, forms, articles and tools for self and staff development
disc Personality Test – Enter a unique email and take a personality profile. Sign up for the newsletter for good communication articles
DVM 360 for Reception staff training – Articles on Client Care and Communication for reception staff
ePet Health – Portal, digital imaging atlas, client communication tool, website design, online pharmacy tool
Extra Ordinary Customer Service – Customer service training and certificate program
Fear Free sm Certification – This site explains the Fear Free sm Movement and offers certification. Email Debbie for a Discount Code and save 10%!
Idexx Laboratories – Online training on diagnostics
Lap of Love – In home hospice and euthanasia service, site contains many helpful tools for quality of life scoring, client support
My Veterinary Career – Veterinary “matchmaker” assists practices in finding their perfect associate veterinarian or practice manager. Results are guaranteed. Powered by AAHA
on the floor @DOVE – Online team training for medical care, client communication – for the entire team
Oral ATP – Designed by Dr. Jan Bellows – excellent veterinary oral care information, training and photographs of oral issues
OSHA Assistance Safety Vet – Information and training for the protection of your team
Partners for Healthy Pets – Free online training on growing compliance and communication in your practice. Lots of great tools.
Patterson Veterinary University – Veterinary practice management and communication training available online and in person
Payment Banc – Resource for autodrafting and credit checking for client payments
Pet Health Network – Online resource for education of team and clients. Social medial posts, etc. Powered by Idexx
Vet Billing – Auto drafting, credit check provider to assist clients and hospitals make sure pets can receive care
Veterinary Care Foundation – Organization designed to help veterinary practices develop their own in house charitable fund in a tax-deductible format. One of my favorite resources!
Veterinary Diagnostic Imaging & Teleradiology – Remote veterinary radiology specialist Dr. Scott Tidwell
Veterinary Economics (online version) – Veterinary trade magazine
Veterinary Hospital Managers Association – Suggested for all veterinary practice managers as a resource for information, forms and a community of practice management
Vet Street – Portal, website, online pharmacy provider
Veterinary Team Brief – Peer reviewed magazine available in print and online