What a Broken Arm Taught Me About Change

I have had a reality check.  As a veterinary practice management consultant, it is my job to help practices implement changes to help them prosper and better serve their patients.  I have always known that implementing any type of change is a challenge but a few weeks ago I learned about change the hard way… I broke my right arm. I am right handed so the difficulty of changing hands immediately kicked in.  I couldn’t do anything the “normal” way.  Dressing, brushing my teeth, opening doors and even Ziploc bags became tasks that I had to ponder.   It was shocking
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Picking Up Poop- Veterinary Leadership 101

My dog has reached the age where he walks and poops. I have seen this many times over the years and am sure the reason must relate to arthritic changes and the ability to stay in one spot and “assume the position”.  However, this makes yard clean up less a simple one stop task and more like a scavenger hunt.  While on patrol in my back yard I began to think – How many times when I was managing a veterinary practice did I stop and pick up poop?  The answer – every time I saw the need or my team
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Veterinary Teams – Show Your Empathy

A few days ago as I was driving home it occurred to me that almost everyone I know owns or drives a car. Then I realized, even with that being the case,  few people know more about their automobile that what it takes to fuel it.  They take it to the car wash so it looks good and smells nice.  Maybe they even buy fancy rims or seat covers to make it stand out.  But, how many could change the oil, clean the fuel injectors, adjust the transmission or simply change a tire?  Yet America loves it’s cars. For more years than I care to tell, I have
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