I think we all can agree that 2020 has been the year from hell. We will not regret saying goodbye! Even though it has been rough we have learned some lessons that will help us be better moving forward. One of my favorite Winnie the Pooh quotes is, “You’re braver than you believe, stronger than you seem, and smarter than you know.” This year forced us to manifest this quote as we maneuvered our way through crisis after crisis and change on top of change. But manage and change we did! Practices created curbside care. They stepped up the technology
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Monthly Archives December 2020
Why Do We Hate to Talk About Money?
My husband was in sales for 50 years so I was fortunate that his training and attitude towards “asking for business” rubbed off on me. He laughingly said, “it is easier to ask for it than work for it.” meaning that you are going to have to work much harder if you don’t learn to ask your worth and value yourself. The money discussion applies in more than a few places in veterinary medicine. The first and most obvious is when we share estimates with clients. Over my career, I was the “fortunate” one who got to do this
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Creating Efficiency in an Inefficient World
By: Debbie Boone, BS, CVPM – Originally published on Weave. Every business I encounter is running on new protocols. Covid has increased cleaning, changed workflows, added time to almost every service offered, and made us all grumpy in the process. What can we do to gain some time back in our days? In a recent presentation at the AVMA Veterinary Economic Summit, information was shared about pet ownership during Covid -19 by John Volk of Brakke Consulting, along with practice revenue and practice efficiency data. To my surprise, 19% of pet owning households did get a new pet but most
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