Helpful Information

Debbie has compiled this list of helpful links to aid your team with everything from online training to client payment solutions:

American Animal Hospital Association – Excellent resource for quality practice guidelines, information on accreditation and patient care guidelines

American Veterinary Dental College – Source of excellent veterinary dental care information for veterinary team and clients

American Veterinary Medical Association – Information to support the veterinary team professionally including medical guidelines and self-care

Beyond the Crown – Mary Berg, RVT,VTS dentistry – In house team training available on dental procedures, equipment maintenance, radiograph positioning.  Excellent trainer! – Excellent free resource for business owners and managers.  Training, forms, articles and tools for self and staff development

disc Personality Test – Enter a unique email and take a personality profile.  Sign up for the newsletter for good communication articles

DVM 360 for Reception staff training – Articles on Client Care and Communication for reception staff

ePet Health   – Portal, digital imaging atlas, client communication tool, website design, online pharmacy tool  

Extra Ordinary Customer Service – Customer service training and certificate program

Fear Free sm Certification – This site explains the Fear Free sm Movement and offers certification.  Email Debbie for a Discount Code and save 10%!

Idexx Laboratories – Online training on diagnostics

Lap of Love – In home hospice and euthanasia service, site contains many helpful tools for quality of life scoring, client support

My Veterinary Career – Veterinary “matchmaker” assists practices in finding their perfect associate veterinarian or practice manager.  Results are guaranteed.  Powered by AAHA

on the floor @DOVE – Online team training for medical care, client communication – for the entire team

Oral ATP – Designed by Dr. Jan Bellows – excellent veterinary oral care information, training and photographs of oral issues

OSHA Assistance Safety Vet – Information and training for the protection of your team

Partners for Healthy Pets – Free online training on growing compliance and communication in your practice.  Lots of great tools.

Patterson Veterinary University – Veterinary practice management and communication training available online and in person

Payment Banc – Resource for autodrafting and credit checking for client payments

Pet Health Network – Online resource for education of team and clients.  Social medial posts, etc.  Powered by Idexx

Vet Billing – Auto drafting, credit check provider to assist clients and hospitals make sure pets can receive care

Veterinary Care Foundation – Organization designed to help veterinary practices develop their own in house charitable fund in a tax-deductible format.  One of my favorite resources!

Veterinary Diagnostic Imaging & Teleradiology – Remote veterinary radiology specialist Dr. Scott Tidwell

Veterinary Economics (online version) – Veterinary trade magazine

Veterinary Hospital Managers Association – Suggested for all veterinary practice managers as a resource for information, forms and a community of practice management

Vet Street – Portal, website, online pharmacy provider

Veterinary Team Brief – Peer reviewed magazine available in print and online