Debbie has compiled this list of helpful links to aid your team with everything from online training to client payment solutions:
American Animal Hospital Association – Excellent resource for quality practice guidelines, information on accreditation and patient care guidelines
American Veterinary Dental College – Source of excellent veterinary dental care information for veterinary team and clients
American Veterinary Medical Association – Information to support the veterinary team professionally including medical guidelines and self-care
Beyond the Crown – Mary Berg, RVT,VTS dentistry – In house team training available on dental procedures, equipment maintenance, radiograph positioning. Excellent trainer!
BusinessBalls.com – Excellent free resource for business owners and managers. Training, forms, articles and tools for self and staff development
disc Personality Test – Enter a unique email and take a personality profile. Sign up for the newsletter for good communication articles
DVM 360 for Reception staff training – Articles on Client Care and Communication for reception staff
ePet Health – Portal, digital imaging atlas, client communication tool, website design, online pharmacy tool
Extra Ordinary Customer Service – Customer service training and certificate program
Fear Free sm Certification – This site explains the Fear Free sm Movement and offers certification. Email Debbie for a Discount Code and save 10%!
Idexx Laboratories – Online training on diagnostics
Jung Personality Test – A free personality profile combining Jung and DISC profiles. Helpful when working on team dynamics.
Lap of Love – In home hospice and euthanasia service, site contains many helpful tools for quality of life scoring, client support
My Veterinary Career – Veterinary “matchmaker” assists practices in finding their perfect associate veterinarian or practice manager. Results are guaranteed. Powered by AAHA
on the floor @DOVE – Online team training for medical care, client communication – for the entire team
Oral ATP – Designed by Dr. Jan Bellows – excellent veterinary oral care information, training and photographs of oral issues
OSHA Assistance Safety Vet – Information and training for the protection of your team
Partners for Healthy Pets – Free online training on growing compliance and communication in your practice. Lots of great tools.
Patterson Veterinary University – Veterinary practice management and communication training available online and in person
Payment Banc – Resource for autodrafting and credit checking for client payments
Pet Health Network – Online resource for education of team and clients. Social medial posts, etc. Powered by Idexx
Stokes Pharmacy – Stokes Pharmacy is a 503B compounding pharmacy that holds itself to the same level of manufacturing for compounded pet medications as the large pharmaceutical companies.
Vet Billing – Auto drafting, credit check provider to assist clients and hospitals make sure pets can receive care
Veterinary Care Foundation – Organization designed to help veterinary practices develop their own in house charitable fund in a tax-deductible format. One of my favorite resources!
Veterinary Diagnostic Imaging & Teleradiology – Remote veterinary radiology specialist Dr. Scott Tidwell
Veterinary Economics (online version) – Veterinary trade magazine
Veterinary Hospital Managers Association – Suggested for all veterinary practice managers as a resource for information, forms and a community of practice management
Vet Street – Portal, website, online pharmacy provider
Veterinary Team Brief – Peer reviewed magazine available in print and online
VitusVet App Demo – VitusVet is an app that not only helps with practice productivity, reminders and text from your landline but allows clients to share their pets medical chart from your software to their ER or Specialist veterinarian. This link takes you to a demo.